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Thread: Constantly "No values available"!

  1. #1
    poweredge1950 is offline Junior Member
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    Default Constantly "No values available"!

    After the successful installation of OMSA, official scripts that should be used for Nagios are not working!

    For example, here is the result of a simple request -
    Code:
    /usr/lib64/nagios/plugins/check_dell_status -H localhost --fan-data
    Fan Information: No values available
    
    Both check_dell_status and dell_health.py in the same directory are unable to get any information from the OpenManage.

    Code:
    /usr/lib64/nagios/plugins/dell_health.py --hostname=localhost --fan-data
    Fan Information: No values available
    
    * OMSA is installed correctly and can be managed though Web interface on port 1311
    * Since this is PowerEdge 1950, firmware has been properly updated
    * Nagios 3.x with plug-ins has been installed and configured successfully
    * check_openmanage (snipurl.com/uupbl), alternative Nagios plugin is working on the same machine
    * It seems that problem is within bad snmp communication (dell_health.py uses snmpwalk internaly)
    * snmp daemon is running, and /etc/snmp/snmpd.conf been tweaked to be less restrictive

    Here is the content of /etc/snmp/snmpd.conf -
    Code:
    com2sec notConfigUser   default         public 
    group   notConfigGroup  v1              notConfigUser 
    group   notConfigGroup  v2c             notConfigUser 
    view    systemview      included        .1.3.6.1              127.0.0.1/16 
    view    systemview      included        .1.3.6.1              192.168.0.0/16 
    access  notConfigGroup ""      any       noauth    exact  systemview none none
    

    Any ideas?

  2. #2
    poweredge1950 is offline Junior Member
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    Default

    UPDATE:

    After some more research, snmpd.conf is slightly changed -

    Code:
    com2sec publicsec default openmanage
    group   notConfigGroup  v1              notConfigUser 
    group   notConfigGroup  v2c             notConfigUser 
    view    systemview      included        .1.3.6.1              127.0.0.1/16 
    view    systemview      included        .1.3.6.1              192.168.0.0/16 
    access notConfigGroup "" any noauth exact all all none 
    smuxpeer .1.3.6.1.4.1.674.10892.1
    trapsink 70.42.235.175 openmanage 
    Still nothing...

    Code:
    /usr/lib64/nagios/plugins/dell_health.py --hostname=localhost --mem-data
    Memory Information: TIMEOUT CONNECTING to agent
    

  3. #3
    brhart is offline Junior Member
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    Default enable snmp

    I found that it was necessary to enable snmp support in the data engine for openmanage. This was an important step that seemed to be missing from any documentation.

    Instructions can be found here: Dell Systems - Confluence

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